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LO6 Flashcards


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ellie white


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[Front]


What are functional areas? Name them.
[Back]


Departments of a business that carry out specific tasks. Human Resources, Operations, Marketing and Finance.

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What are functional areas? Name them.
Departments of a business that carry out specific tasks. Human Resources, Operations, Marketing and Finance.
What are Human Resources responsible for?
They’re responsible for managing employees who work for the business
What is Marketing responsible for?
It is responsible for identifying the wants/needs of customers and ensuring these are met.
What are Operations responsible for?
They’re responsible for actually producing or selling the goods/services that the business provides.
What is Finance responsible for?
They’re responsible fr managing the money within the business and reporting on the business performance.
List 5 things Human Resources are responsible for
-recruitment and selection of employees -training employees -performance management -health and safety -meeting employment laws
List 4 things Marketing is responsible for
The four ps -Product -Price -Place -Promotion
List 5 things Operations are responsible for
-plans the production of products -produces the products -monitors the quality of the product -manages levels of stock -focuses on the logistics of the products
List 4 things Finance is responsible for
-monitors cash flow -financial reports -monitors budgets for other functional areas -helps ensure the business makes a profit.
What is it important that all the functional areas do?
Communicate. It is important for the areas to communicate as, for example, operations need to talk to finance to find out how much they can spend on products.