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HTM Management & Organizations Exam 1 Curtis
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1. Programmed decisions: become somewhat automatic because a person's knowledge allows him or her to recognize and identify a situation and the course of action that needs to be taken. Many task-related decisions made by experts are programmed decisions. 2. Nonprogrammed decisions are made when a problem is new, complex, or not recognized. Ideally, such decisions are made by following the steps in the rational decision-making model.
Author: Haleigh BockelmanAnswer:
What two methods can employees use to make decisions?
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