chapter 4 key terms
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chapter 4 key terms - Leaderboard
chapter 4 key terms - Details
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| 🇬🇧 | 🇬🇧 |
| Restating | A communication technique that involves the nurse repeating to the patient what the nurse believes to be the main point that the patient is trying to convey |
| Sender | The person conveying a message |
| Therapeutic communication | A form of communication that facilitates the formation of a positive nurse-patient relationship |
| Two-way communication | A form of communication that requires that both the sender and the receiver participate equally in the interaction |
| Unassertive communication | A style of communication in which the sender sacrifices legitimate personal rights to meet the needs of the receiver, often resulting in feelings of resentment |
| Verbal communication | A form of communication that involves the use of spoken or written words or symbols |
| Open-ended question | A question that does not require a specific response and allows the individual to elaborate freely on a subject |
| Assertiveness | One's ability to confidently and comfortably express thoughts and feelings while still respecting the legitimate rights of the patient |
| Closed posture | Does not convey a willingness to communicate |
| Closed question | Focused question that seeks a particular answer |