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DISCUSSION FORUM


Forum: Bug Reports
AnkiDroid log in

Livia Roma Barbosa
Livia Roma Barbosa
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Hello, I have signed up at anki web, but when I try to log in my account i the app on my phone, it says the email/password are not valid. I am 100% sure I'm using the right one... I have signed up using the google log in, but when I try to log in the app there's no such optio, so I'm trying to use the same password I use in my email, but it doesn't work... what can I do?

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Memory Support
Memory Support
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Hi, we aren't associated with Anki... We respect that app fully - it's great - but it's not Memory. An Anki app login won't work here. I think you're trying to use the Anki app with your Memory login, that won't work - we're not connected. Sorry if there was a confusion somewhere. To reach us, if you are stuck it's best to click the logout button and retry.
Catherine O'Leary
Catherine O'Leary
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HI WHAT DO YOU MEAN
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