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Forum: Bug Reports
AnkiDroid log in
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Hello, I have signed up at anki web, but when I try to log in my account i the app on my phone, it says the email/password are not valid. I am 100% sure I'm using the right one... I have signed up using the google log in, but when I try to log in the app there's no such optio, so I'm trying to use the same password I use in my email, but it doesn't work... what can I do?
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Memory Support
Level: 8
Streak: 0
This is a shared account for Memory developers and support
Registered:
Level: 8
Streak: 0
Administrator
Hi, we aren't associated with Anki...
We respect that app fully - it's great - but it's not Memory.
An Anki app login won't work here.
I think you're trying to use the Anki app with your Memory login, that won't work - we're not connected.
Sorry if there was a confusion somewhere.
To reach us, if you are stuck it's best to click the logout button and retry.
This post is closed