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Hey Memory Team,
Is it normal for your XP to drop after a day? I'm new here and I don't know how it works. In the leaderboards, I had around 43K XP and after a while, it dropped to 42K. Is this supposed to happen? If so, how do I keep it from happening again?
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Memory Support
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The only possible event that should cause any user to ever lose XP is if a question, level, chapter or entire course is deleted completely. I think some questions were very recently deleted from the "Beginners" courses recently which may have caused that. Unfortunately, we can't do much about that as the change is too fundamental to the inner workings.
If a creator wants to retain the XP history for their users, instead of deleting questions, it is best to edit them where possible.
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