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level: Chapter 5

Questions and Answers List

level questions: Chapter 5

QuestionAnswer
The strategic approachmanagements primary orientation to the economic interests of shareholders. Adam Smiths notion says that the maximum gain is realized when, managers attend only to their shareholder’s interests.
Pluralist Approachspecial responsibility of management to optimize profits, bit not at the expense of the employees, suppliers, and members od the community
Responsibility to CustomersConsumers have 4 basic rights - Safety - Be informed - To choose - Be heard Responsibility to society Create new wealth. Social justice Responsibility to the environment
EthicsReflect peoples proper relations with one another how people should treat others
Compliance Based Ethics CodeEmphasize preventing unlawful behaviours by increasing control and penalizing wrongdoers. Avoiding legal punishment
Integrity Based Ethics CodesCreate an environment that supports ethically sounds behaviour. Shared accountability among employees.
Corporate social responsibilityThe concern businesses have for the welfare of society, not just for their owners
Corporate ResponsibilityIncludes everything from hiring minority workers to making safe products, minimizing pollution, using energy wisely, and providing a safe work environment
Whistleblowers:people who report illegal or unethical behavior.
social audit:a systematic evaluation of an organization’s progress toward implementing programs that are socially responsible and responsive
Triple-bottom line (TBL, 3BL, or People, Planet, Profit):a framework for measuring and reporting corporate performance against economic, social, and environmental parameters.
Fair Trade:social movement dedicated to making sure that producers in developing countries are paid a fair price for the goods we consume, resulting in more money in their pockets