| What are functional areas? Name them. | Departments of a business that carry out specific tasks. Human Resources, Operations, Marketing and Finance. |
| What are Human Resources responsible for? | They’re responsible for managing employees who work for the business |
| What is Marketing responsible for? | It is responsible for identifying the wants/needs of customers and ensuring these are met. |
| What are Operations responsible for? | They’re responsible for actually producing or selling the goods/services that the business provides. |
| What is Finance responsible for? | They’re responsible fr managing the money within the business and reporting on the business performance. |
| List 5 things Human Resources are responsible for | -recruitment and selection of employees
-training employees
-performance management
-health and safety
-meeting employment laws |
| List 4 things Marketing is responsible for | The four ps
-Product
-Price
-Place
-Promotion |
| List 5 things Operations are responsible for | -plans the production of products
-produces the products
-monitors the quality of the product
-manages levels of stock
-focuses on the logistics of the products |
| List 4 things Finance is responsible for | -monitors cash flow
-financial reports
-monitors budgets for other functional areas
-helps ensure the business makes a profit. |
| What is it important that all the functional areas do? | Communicate. It is important for the areas to communicate as, for example, operations need to talk to finance to find out how much they can spend on products. |
