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level: Topic 2 - Transformation of a business

Questions and Answers List

level questions: Topic 2 - Transformation of a business

QuestionAnswer
Explain 'change management'The structured approach of planning, implementing, and guiding organisational transitions to adapt to new strategies, processes, technologies, or structures.
What are 5 drivers of change toward a business?Corporate culture, management styles, organisational structures, competition, and legislative compliance.
What are the primary management strategies for overcoming resistance to change?Communication, participation, negotiation, manipulation, and threat.
Explain the role of consultants and professional service managers for a business.Providing expert advice and specialised knowledges to assist the business in sustaining competitiveness and adapting to evolving market dynamics.
Explain performance managment when transforming a businessInvolves assessing employee effectiveness in light of the changes, resulting in outcomes: redundancy to align with reduced roles, retraining to acquire new skills, development to promote innovation and growth.
Explain the relationship between the strategies for overcoming resistance to change and human resources managementHR's role to facilitate effective communication, training, and organisational support, enabling the successful implementation of change initiatives.
Explain the relationship between strategic planning and vision for change managment.Provides the roadmap and steps necessary to realise the vision for change management, guiding the businesses efforts toward desired outcomes.
Explain the relationship between drivers of change and transformation/ renewal.Drivers of change, such as technological advancements or shifting market trends, compel businesses to undertake transformation or renewal efforts to adapt, innovate, and remain competitive in evolving environments
Define performance management.Process of planning, monitoring, evaluating, and developing a bussiness's performance to optimise productivity, achieve goals, and effectiveness.
What are potential outcomes of a performance managment review?Redundancy, goal adjustment, training/ development, performance incentives.
What are potential outcomes of a change management review?Rejection, approval, postponement, modification.
Identify three types of business managmentAutocratic, democratic, Laissez-Faire
Define redundancyThe process of eliminating positions or roles within an organisation when they become unnecessary.
What are the 4 most common organisational structuresFunctional, divisional, matrix, flat
Define a functional organisational structure.Departments are organised based on functions, suitable for larger organisations seeking specialisation.
Define a divisional organisational structure.Divisions are established based on products, markets, or geographic regions, suitable for diverse or geographically dispersed bussiness's.
Define a matrix organisational structure.Employees report to both functional managers and project managers, collaboration and expertise sharing in project-based environments.
Define a flat organisational structure.Few or no middle management levels, promoting quick decision-making and open communication, often found in startups and small businesses.