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level: Chapter 8

Questions and Answers List

level questions: Chapter 8

QuestionAnswer
What is Channel compression and Channel expansion?• ‘Channel Compression ’ (disintermediation) is removal of middel men, allowing producers to sell directly to consumers. • ‘Channel Expansion (Reintermediation) is the reintroduction of a middleman between a supplier and a customer. This term, the opposite of disintermediation, can be used in several contexts within finance.
What is the definition of E-businessE-business, which is often recognized as the broader term that includes various electronic means of conducting business.“ p. 294 E-business: When consumers, business and government go digital to do business, by: • Automatizing business processes • Deliver information • Communicate via E-mails, newsletter, chat rooms, homepages • Improve services • Give online access to buying and selling (E-commerce (electronic commerce) is the activity of electronically buying or selling of products on online services or over the Internet)
Which types of business flow do we have? (B2C f.x)• Business-to-Consumer (B2C) - Bilka • Business-to-Business (B2B) - Oil, raw materials • Consumer-to-Consumer (C2C) - Facebook market place, ebay • Government-to-Constituent(part of Many)(G2C) - University, Hospital, municipality, tax • Business-to-employee (B2E) - Company updates • Consumer-to-business (C2B) - Surveys, selling data. • Government-to-government (G2G) - Tariffs negotiations
Which types of E-business models do we have?A. Online retailing B. Infomediary - the sales, analyzing and moderation of data. C. Content Providers - YouTubers, universities D. Exchanges - Market places E. Online Community - Reddit, Facebook F. Infrastructure Provider - Clearhaus.
What are technological enablers? and which do we know?Technological enablers are things that make it easier for consumers and companies to act online. some examples of techonological enablers are usability, bandwidth and interoperationality.
What are some non-techonological enablers for E-business?• Network effects and Social factors • Critical Mass: A point when there are sufficient buyers to sustain the business of vendors and sufficient vendors to attract buyers to the Internet.
What enablers do we have in B2B?Electronic Data Interchange (EDI) - Companies exchanging data with eachother. Extensible markup language (XML) - Businesses use the same coding language. (industry standards)
Which types of marketplaces are there?Neutral auction: Many sellers and many buyers. Seller-oriented/forward auction: many buyers bid on a seller’s products. Buyer-oriented or reverse auction: Many sellers offter their product to a single buyer.
What is SEO?SEO (Search Engine Optimization) “If an organization’s link is not in the top 30, it does not exist”
What is an E-government?• E-government involves using information technologies to enable and improve the efficiency with which government services are provided to citizens, employees, businesses, and agencies. • It can occur at various levels of government, such as municipalities, counties, districts, states, provinces, or countries. • It has become popular not only for obtaining information from government agencies but also for conducting transactions such as paying taxes, renewing licenses, downloading government forms, or paying governmentprovided utilities, such as water bills. • E-government is provided through a number of platforms beyond websites, including Twitter, Facebook, YouTube, and Instagram. • The future of e-government is also likely to include some form of Internet voting, where citizens will be able to cast their votes electronically via the Internet. In fact, some countries and states have already started to allow citizens to vote via the Internet.
What are the possibilities provided by E-business? for Consumers and businesses?Businesses: • Competicion • Lower costs due to automazation of business processes • Expanding markets • More knowledge on customers’ preferences • Removes barriers – it is easier to start a business • Better Reach (customers) • Reduces transaction costs • Innovation Consumers: • 24/7/365 acces to products, services, information • No geographical limitations • Thousand of businesses
What is Channel compression and Channel expansion?• ‘Channel Compression ’ (disintermediation) is removal of middel men, allowing producers to sell directly to consumers. • ‘Channel Expansion (Reintermediation) is the reintroduction of a middleman between a supplier and a customer. This term, the opposite of disintermediation, can be used in several contexts within finance.