You are in browse mode. You must login to use MEMORY

level: Level 1

Questions and Answers List

level questions: Level 1

Question	Answer
Known as the mother of all communication models.	Shannon-Weaver Model
What are the elements of communication?	Speaker, Message, Encoding, Channel, Decoding, Receiver, Feedback, Context, & Barrier
The exchange of information between two or more people.	Communication
What are the two models of communication?	Shannon-Weaver Model & Transaction Model
This function of communication allows individuals to interact with others.	Social Interaction
The source of information or message.	Speaker
The environment where communication takes place.	Context
The factors that affect the flow of communication.	Barrier
It is a one-way process of communication.	Shannon-Weaver Model
A two-way process of communication.	Transaction Model
This function of communication encourages people to live better.	Motivation
Give one nature of communication.	1. Communication is a process. 2. Communication occurs between two or more people. 3. Communication can be expressed verbally, non-verbal, or both at the same time.
The process of converting the message into words, actions, or other forms that the speaker understands.	Encoding
This function of communication conveys information.	Information Dissemination
The information conveyed by the speaker in words or in actions.	Message
The medium or the means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed.	Channel
The process of interpreting the encoded message of the speaker by the receiver.	Decoding
This function of communication facilitates people's expression of their feelings and emotions.	Emotional Expression
The recipient of the message.	Receiver
The reactions, responses, or information provided by the receiver.	Feedback
What are the five elements of the Shannon-Weaver Model?	Source, Transmitter, Channel, Receiver, & Destination
This function of communication controls behavior.	Control
Encoder of message into signals.	Transmitter
Decoder of message from the signal.	Receiver
Signals adapted for transmission.	Channel
Producer of message.	Source
Includes everything that the receiver needs to hear for him/her to respond, react, or evaluate properly.	Completeness
Make the message direct or straight to the point.	Conciseness
The speaker respects the culture, values, and beliefs of his/her receivers.	Courtesy
What are the barriers to communication?	Emotional Barriers, Use of Jargon, Lack of Confidence, & Noisy Environment
Uses simple and specific words to express ideas.	Clearness
Correct use of grammar eliminates negative impact, increases credibility and effectiveness of the message.	Correctness
Speaker should always consider relevant information about his/her receiver such as mood, background, race, preference, education, status, needs, among others.	Consideration
Stay polite and avoid showing anger.	Emotional Barriers
Use layman's term or simpler words.	Use of Jargon
Message is concrete and supported by facts, figures, and real-life situations.	Concreteness
Join organizations where you can share and develop your interests.	Lack of Confidence
Use simple yet precise and powerful words. Be direct with your words.	Brevity
Make some adjustments by asking someone to minimize the volume or look for a quiet area where you can resume the conversation.	Noisy Environment
An interaction wherein words are used to relay message.	Verbal Communication
The language you should use must be appropriate to the environment or occasion.	Appropriateness
Clearly state your message and express your ideas and feelings to avoid misinterpretations.	Clarity
Message is conveyed through actions.	Nonverbal Communication
Carefully choose your words in consideration of the gender, roles, ethnicity, preferences, and status of the person you are talking to.	Ethics
Find ways to charm your audience through the use of vivid words.	Vividness