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Management 193

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Question:

Dimensions and situational dependencies (Mintzberg)

Author: Sixten Bigner Af Klintberg



Answer:

(Structural framework) Mintzberg's structural configurations can be used to analyze which configuration the company resembles, while the situational dependencies analyzes which configuration it SHOULD resemble, according to certain factors. 1. Size and age: The bigger the organization, the more structure and vertical control it is going to need. The age of the organization is also relevant, because older organizations generally know how processes should be carried out. 2. Central processes and core technology: The higher the complexity, the lower the formalization we should have. For example with R&D, we should have a decentralized structure. 3. Environment: The higher the turbulence and uncertainty, the less formalization should be implemented. 4. Strategy: The higher the quality of technical activity, the less formalization. A high-end restaurant should not be structured the same as a McDonald's. 5. Information technology(storing and manipulating data): IT can make an organization more horizontally coordinated. This is because IT can make teams behave more independently. At the same time, IT allows for upper management to achieve a higher level of control than before, allowing for more vertical control. 6. Labor force: The more skilled the labor force, the more decentralized should the organization be, meaning less hierarchical structures and formalization.


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