Question:
IT SUPPORT SERVICES
Author: James WilliamsAnswer:
1. Onsite technical services 2. Helpdesk-live tech support 24x7x365 including holidays 3. Proactive weekly Preventive Maintenance o Network Security o Network Infrastructure o Systems Infrastructure o Endpoints (Desktops, Laptops & Mobile devices) 4. NOC (Network Operation Center) 24x7x365 5. Provide IT training to users
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Author
James Williams