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From course:

ML, superwoman.

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Question:

Eight steps to successful change?

Author: Janel A. Mason



Answer:

1. Establish a sense of urgency 2. Create a guiding coalition 3. Develop a clear shared vision 4. Communicate the vision 5. Empower people to act on the vision 6. Create short term wins 7. Consolidate & build on the gains 8. Institutionalise the change


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