Question:
Devising metric of performance.
Author: Janel A. MasonAnswer:
Feeback - (info, new ideas, expertise & customer feedback) Input - (materials, components, labour, research and development) Processing - (production lines, assembly lines, management and skills) Output - (end product, customer satisfaction and employee satisfaction) - Measured success by: 1. Quantity 2. Quality 3. Cost 4. Time
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