What is the best practise when doing BPMN modeling?

1. Start high level 2. Take one highlevel activity/sub-process at a time 3. Concentrate on the normal process (not the outliers that might happen. 4. Quality assurance of the Normal Process 5. Add KPI’s and SLA’s 6. Create the exception processes Remember there is usable and non-usable BPMN definitions, not just one correct BPMN solution!