PRCMGD1
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386 questions
| 🇬🇧 | 🇬🇧 |
| Transmitting information from one person to another; among the dentist, the staff, the patient, and the community. | COMMUNICATION |
| The person in the dental office who provides service in the practice other than the dentist | DENTAL ASSISTANT |
| Degree granted to a dentist upon graduation from a university dental school | DOCTOR OF DENTAL MEDICINE |
| The sum of the attitudes, experiences, beliefs, and values of an organization. | ORGANIZATIONAL CULTURE |
| The ability to prioritize tasks, to determine how long each project will take, and to work effectively to manage time to production | TIME MANAGEMENT |
| Twofold role of dentistry | To provide healthcare service; To make a profit as a small business |
| A dentist who practices all phases of dentistry | GENERAL DENTISTRY |
| Specialties of dentistry: science and art of preventing and controlling dental diseases and promoting dental health through organized community efforts | Dental Public Health |
| Specialties of dentistry:deals with the nature, identification, and management of diseases that affect the oral cavity and its adjacent structures | Oral and Maxillofacial Pathology |
| Specialties of dentistry: investigates the causes, processes, and effects of these diseases | Oral and Maxillofacial Pathology |
| Specialties of dentistry: age defined; provides both primary and comprehensive preventive and therapeutic oral healthcare for children from infancy through adolescence | Pediatric Dentistry |
| Specialties of dentistry: care of patients with special healthcare needs beyond the age of adolescence | Pediatric Dentistry |
| HOW TO START A PRACTICE:WRITE A BUSINESS PLAN | Type of practice, goals for the practice, planned patient base, financial plans |
| HOW TO START A PRACTICE:amount of overhead is considered (payroll, utilities, maintenance, and advertising) | DEVELOP A FINANCIAL PLAN |
| HOW TO START A PRACTICE(CHOOSE A LOCATION): Decide if the neighborhood will ______ of patients sought to treat | Attract the type |
| HOW TO START A PRACTICE(CHOOSE A LOCATION): Identify _____ | Supply companies |
| HOW TO START A PRACTICE:Describe the types of treatment rendered but do not make any claims that cannot be produced | CREATE A WEBSITE/ USE SOCIAL MEDIA |
| HOW TO START A PRACTICE(HIRE A SKILLED STAFF): person for business office | Personable skills (promote the business), familiar with business technology |
| HOW TO START A PRACTICE(HIRE A SKILLED STAFF):chairside dental assistant | Well educated, can promote the practice, increase productivity |
| HOW TO START A PRACTICE:to explain the types of insurance necessary for the practice. | OBTAIN INSURANCE |
| HOW TO START A PRACTICE:becomes familiar with other professionals in the area; source of promoting oneself and the practice | MAKE YOURSELF VISIBLE; PARTICIPATE IN LOCAL, STATE AND NATIONAL DENTAL SOCIETIES |
| HOW TO START A PRACTICE(REFINE LEADERSHIP SKILLS):The owner’s ________ will affect the attitude of the staff | Attitude and leadership skills |
| HOW TO START A PRACTICE(LISTEN TO YOUR PATIENTS):Patients provide a potential source of _____ | Referrals |
| HOW TO START A PRACTICE(REVIEW AND MODIFY THE BUSINESS PLAN):_____ the business plan and modify it as necessary. | Periodically examine |
| HOW TO START A PRACTICE(REVIEW AND MODIFY THE BUSINESS PLAN):become a ____ at the techniques that are _____the most. | Master; enjoyed |
| HOW TO START A PRACTICE:seek an associate who shares the same philosophy for the practice and can also share some of the overhead of the office | CONSIDER ASSOCIATESHIPS IN THE FUTURE |
| HOW TO START A PRACTICE:must be in place early in order to realize a well-planned retirement in future years | PLAN FOR RETIREMENT |
| ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT(DEVELOP PRACTICE OBJECTIVES): objectives should be ________ that indicate the expected results | Specific positive action statements |
| ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT: involvement of the entire dental team in the development of these objectives | DEVELOP PRACTICE OBJECTIVES |
| ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT: Respect and value the patient; Treat each patient with dignity, respect, kindness and understanding | DETERMINE A MISSION STATEMENT |
| "ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT(DETERMINE A MISSION STATEMENT): Serve the community through _____ and _____" | Preventive dentistry; educational projects |
| ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT(DETERMINE A MISSION STATEMENT): Charge a ___ for service and earn a ____return | Fair fee; fair monetary |
| ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT: Create an environment where staff work together in a spirit of harmony and cooperation | DETERMINE A MISSION STATEMENT |
| ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT: statements of basic policy that will affect both staff members and patients | DEVELOP PRACTICE POLICIES |
| ESTABLISHING PRACTICE GOALS AND OBJECTIVES FOR DENTAL TEAM MANAGEMENT: budget process for the practices and procedures involved in the management of business activities | DEVELOP BUSINESS PRINCIPLES |
| Individual’s belief that he or she can do a job well | SELF CONFIDENCE |
| Person must accept herself or himself | SELF CONFIDENCE |
| Genuine person | Sincere and straightforward |
| Bold and enterprising in a nonhostile manner. | Assertive person |
| Not only the facts but also the feeling behind the facts; combination of hearing what a person says and becoming involved with the person who is talking | EFFECTIVE LISTENING |
| "desire to feel that they are valued for their contributions to the team’s success. | RECOGNITION OF OTHER’S NEEDS |
| Willing to work cooperatively together to accomplish the objectives of the practice | RECOGNITION OF OTHER’S NEEDS |
| Teams are made up of individuals with diverse skills and talents; achieving team goals can be accomplished and eagerly anticipated | WILLINGNESS TO BE A TEAM PLAYER |
| Office etiquette is also called | Business manners |
| One’s actions and behaviors are observed by clients, patients, visitors, and those who have the potential to promote | BUSINESS OFFICE ETIQUETTE |
| Vital component in the dental practice; involves planning, scheduling work, and avoiding wasted time | LEARNING TO USE TIME EFFICIENTLY |
| Requires organizing individual tasks, maintaining daily schedules, analyzing daily tasks, scheduling major projects, establishing deadlines, and organizing workflow | LEARNING TO USE TIME EFFICIENTLY |
| Necessary to use a calendar of activities and tasks and a to-do list that helps to determine priorities, incorporate flexibility, and make use of free time | MAINTAINING DAILY SCHEDULES |
| ________ has described a hierarchy of needs that aids in the understanding of how a person’s needs motivate his or her behavior | Dr. Abraham Maslow |
| MASLOW’S HIERARCHY OF NEEDS:body needs; first to be satisfied or you will not live long enough to satisfy any social or psychological needs | Physiological or biological needs |