ITIL4 Foundation Definitions: This principle is about ensuring existing processes have been efficiently and effectively established and then, if appropriate, they should be assessed using metrics to decide whether they should be automated.

Question

This principle is about ensuring existing processes have been efficiently and effectively established and then, if appropriate, they should be assessed using metrics to decide whether they should be automated.

Robyn Brent · Accepted Answer

Optimise and Automate

ITIL4 Foundation Definitions

This principle is about ensuring existing processes have been efficiently and effectively established and then, if appropriate, they should be assessed using metrics to decide whether they should be automated.

Optimise and Automate

Author